Shipping policy

Our shipping policy is designed to provide you with appropriate shipping arrangements after purchasing our products. Here are our typical shipping policies:

 

Shipping Time:
The estimated delivery time is within 7 days after the order is confirmed, but the actual duration depends on your location, shipping method, and inventory availability. Unforeseen circumstances such as weather conditions or transportation issues may cause delays in shipping.

 

Shipping Method:
We typically use a reliable shipping service provider like SF Express for our deliveries.

 

Shipping Fee:
The shipping fee is calculated by the shipping service provider and is generally HKD$25-30. Occasionally, we may offer free shipping promotions, and specific rules will be announced during the promotional period.

 

Tracking:
For most shipping services, we provide a tracking number that allows you to track your package on the shipping service provider's website.

 

Lost or Damaged Items:
If you receive a product that is lost or damaged during shipping, please contact us immediately. We will assist you in handling the necessary claims process and work to resolve the issue.